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October 25, 2026

Protect your mortgage application and closing funds from fraud

Keep application documents accurate, verify payment instructions independently and respond quickly if a mortgage transaction raises fraud concerns.

A mortgage transaction involves sensitive information and, at closing, the movement of significant funds. That combination deserves careful handling even when the people involved seem familiar. Fraud prevention is not only about spotting an obviously suspicious message. It is also about keeping documents accurate and verifying important instructions through a trusted channel.

Team Active Mortgage encourages borrowers to slow down when something changes unexpectedly. If you suspect fraud, involve the relevant financial institution, legal professional or authorities promptly. A blog post cannot investigate a particular message or resolve a title problem.

Keep the application truthful from the start

Review the information submitted in your name. Income, employment, debts and the source of purchase funds should match the facts and supporting records. Never agree to altered documents or a description of income that you know is inaccurate because someone says it is necessary for approval.

If a form contains an error, flag it and have it corrected. Keep copies of the documents you supplied and ask about anything you do not understand before signing. Pressure to ignore an inconsistency is a reason to pause, not a sign that the application is being handled efficiently.

Verify changed payment instructions independently

Treat an unexpected change in where to send closing funds as something to confirm. Do not rely solely on a reply to the message carrying the new instructions. Contact the professional handling the transaction using contact details you already trust, and confirm the instructions through their established process.

A convincing email can still be fraudulent. Names, logos and familiar wording do not prove that a message is genuine. If urgency is being used to discourage a check, make the check anyway. Discuss secure payment procedures with your legal professional before the payment becomes time-sensitive.

Protect documents as well as money

Mortgage records can contain information useful for identity theft. Ask how documents should be delivered and avoid sending sensitive files through an unfamiliar link just because the request looks professional. Verify an unexpected request with the person you believe made it.

Use strong, distinct passwords for important accounts and available account-security protections. Be cautious with shared devices and places where others could access downloaded documents. These habits do not eliminate every risk, but they reduce unnecessary exposure during an already document-heavy process.

Take unfamiliar mortgage notices seriously

If you receive a mortgage, property or account notice that does not make sense, do not simply discard it. Contact the institution or professional concerned through independently verified details. Ask your lawyer about property-title concerns and the protection, exclusions and procedures associated with any title insurance you hold.

Avoid assuming that every unfamiliar notice is either harmless or proof of fraud. The first step is to verify what it relates to. Keep the message and a record of the contacts you make so there is a clear trail if further action is required.

Respond promptly when something seems wrong

If funds may have been sent incorrectly, contact the sending financial institution and your legal professional immediately. Follow their instructions about reporting and preserving evidence. Do not send additional money on the promise that it will recover the first payment.

Tell the professionals working on your mortgage about a suspected problem that could affect the transaction. We can help clarify the financing information we handled, while the appropriate institutions and authorities investigate. Careful verification is worth doing even when the purchase otherwise feels routine.

General information only — not financial advice. Rates and product availability subject to change. OAC.

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